Privacy Policy

This Privacy Policy outlines how Salveo (referred to as "we", "us", or "our") collects, uses and discloses your Personal Information when you visit our website or make a purchase from us. Here, we will describe the events in which we require Personal Information from you and your rights in relation to this data processing. 

Collecting Personal Information

When you visit our website,  we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. 

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with our website. 
• Purpose of collection: to load our website  accurately for you, and to perform analytics on how customers use our website to optimise how we present information to customers. 
• Source of collection: collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: our website is hosted by Webflow and website analytics are analysed on Google Analytics. 

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Webflow.

Customer support information

• Purpose of collection: to provide customer support.
• Source of collection: collected from you.

Minors 

Our website is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

 We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

• We use Webflow to power our ecommerce platform. You can read more about Webflow’s Privacy Policy here: https://webflow.com/legal/eu-privacy-policy

Using Personal Information 

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@drinksalveo.com.